State Minister for Telecom Tarana Halim has said the government plans to start a helpline that citizens can dial whenever they are in a state of emergency.
The project will be funded by the Social Obligation Fund or SOF of the Bangladesh Telecommunication Regulatory Commission, she added.
“All citizens have to do is 111 to let the helpline know that they are in a state of emergency and a response team will track their location and reach the spot,” she said.
The ICT Division started National Helpdesk ‘999’ on a trial basis in 2016. The Ministry of Home Affairs will now head the project renamed National Emergency Service.
The minister said the helpline ‘111’ will not require the caller to specify the kind of help he needs (security, health, fire service), unlike regular helpdesks. ‘Rescue teams will reach them immediately.”
“A committee headed by the prime minister will decide how the money lying idle will be used. We will proceed with the project upon approval from the committee,” said the state minister.
“Primary planning is done over the project. The cost will be calculated after receiving approval from the committee,” Tarana added.